You can easily book through our website by submitting a booking inquiry form on your preferred travel package. Once we receive your details, our travel specialists will get in touch to finalize your itinerary and confirm payment options.

Absolutely! At Escape Travel Group, we believe every journey should be unique. You can tailor your trip according to your preferences—whether it’s adding extra nights, choosing specific activities, or upgrading your accommodation.

Yes, we do! We understand that travel planning requires flexibility. Our Flexible Monthly Payment Plan allows you to secure your booking with a small deposit and pay the balance in easy installments leading up to your travel date.

We understand that plans can change. Cancellations or changes depend on the terms of your selected package and how close the departure date is. Please review our Booking & Cancellation Policy or contact us for assistance.

Some of our packages include flights, while others do not. Each package clearly states what’s included. If flights are not part of your selected package, our consultants can assist you in booking suitable flights.

We highly recommend having travel insurance for peace of mind. While it’s not included in all packages, our team can guide you through reputable insurance options that fit your travel needs.

Once your payment or deposit is received, you’ll receive a confirmation email with your booking reference, travel details, and next steps. Always check your spam folder if you don’t see our confirmation in your inbox.

Yes! Before you book your trip, our team will craft a digital itinerary that gives you a glimpse of what your travel experience will look like — from destinations and activities to accommodation details and highlights. This helps you visualize your trip before finalizing your booking.

We partner with reputable hotels and resorts that meet our high standards for comfort, cleanliness, and service quality. Each property is carefully selected to ensure an enjoyable stay, and details of your accommodation are included in your digital itinerary before you confirm your booking.

Most of our accommodation partners offer daily breakfast as part of your stay. Lunch and dinner are typically at your own cost, giving you the freedom to explore local restaurants and try different cuisines. Self-catering options are also available in select packages upon request.

Yes! Escape Travel Group offers special packages for groups, corporate teams, and organizations. We can design custom itineraries, handle logistics, and provide dedicated support throughout your trip.

Your safety and peace of mind are our top priorities. If you experience an emergency during your trip, don’t worry — we’re here for you. Escape Travel Group provides 24/7 support to assist you wherever you are in the world.

You can contact us directly at +27 66 254 2965 for immediate assistance. Our dedicated support team will guide you through the next steps and help you get the help or information you need as quickly as possible.

When traveling internationally, it’s important to ensure that all your travel documents are in order before your departure. Always carry certified copies of your key documents in case the originals are lost or stolen. Here’s what you should have:

• A valid passport (with at least six months remaining before expiry)

• A visa, if required by your destination country

• Vaccination cards or health documents

• Booking confirmation documents for flights, accommodation, and transfers

• If you’re traveling with children, an unabridged birth certificate or proof of guardianship will be required

You can reach us anytime via email at info@escapetravelgroup.co.za or call +27 66 254 2965. You can also connect with us on our social platforms for updates, deals, and travel inspiration.